All you need to order with us is your prescription.
Your prescription must be less than 2 years old, or less than one year old if you are over 70 years of age.
Your optician must, by law, provide you with a copy of your prescription, and should not insist that you need to buy your glasses from his own store. We recommend that you also ask your optician to include your pupillary distance measurement in your prescription.

Your order will be given immediate attention and will be processed on the same day. Our terms state delivery can be up to 28 days, however it is normally within 14 days.

Sorry, we do not currently accept APO/FPO addresses or P.O. Boxes

We use modern lightweight plastic lenses for our glasses. We do not offer glass lenses.

No - Although your contact lens and eyeglasses prescriptions may look the same, they usually have differences. You must have your eyes tested and a prescription issued for use with spectacles, which is less than 2 years old, or less than one year old if you are over 70 years of age.

This is the distance between the center of one pupil to the center of the other pupil measured in millimeters.
Your optician can provide this measurement as your PD is always measured during an eye test. We therefore recommend that you ask for it when you have your eyes tested.
For instructions on how to measure your own PD - Click Here
Alternatively, you may use the average value of 63mm

The maximum prescription which we can cater for is: ±6.00 SPH (sphere) and ±4.00 CYL (cylinder).

We accept all major credit/debit cards and cheques.

Please contact us immediately by phone or email and alert us of the incorrect information.

Yes, but we strongly recommend annual eye checks for those suffering from any of these conditions.

In such cases please contact us immediately so we can claim compensation from the post office.
You will then be entitled to a 100% refund or a replacement.

If you are not satisfied with the product you may return the product to us for a refund within 10 days from purchase.
In such cases you are entitled to receive a full refund for the frame price and 50% of the price of prescription lenses.
Please see our Terms & Conditions for full details.

Please call us on 01332 385287 or use the contact page here.